Thoughts on enterprise design (and redesign) for success in the digital age.
Wednesday, March 07, 2007
Spirit Square and the Mecklenburg County Commission
Legitimacy…it’s a basic building block to the success of any business. Any company, whether multi-million dollar corporation or small proprietorship, must first establish legitimacy with its intended customers. If not, the consequences are dire as those same customers look elsewhere for institutions perceived as more reliable, more trustworthy…more legitimate. Consider two companies offering identical widgets at similar prices; the company that wins the most customers is the one better able to convince customers of its overall consistency and quality.
Although a theatre company exists to create art, it is (at a fundamental level) a business. In this regard, theatre producers face the same basic requirement as any other company: to establish legitimacy. That’s why performance space is such a critical issue; theatre companies can achieve great heights of artistry in their performance, but may never gain sufficient momentum to grow beyond their roots. This results from their inability to establish appropriate legitimacy in the eyes of their potential audience. Why? Because just like every other “bricks and mortar” business, location and quality of space are critical to young performing arts companies in attracting and sustaining a customer base.
While this is true everywhere, the issue is even more critical in Charlotte. Cultural participants in this community are highly place-conscious. While other cities (such as New York, Chicago, Seattle) have, through time and effort, developed experienced cultural audiences that evaluate theatre and other artforms based primarily on the quality of the end product, Charlotte audiences are still highly sensitive to the environment in which the product is presented. So, for instance, in Chicago a large and diverse audience might trek into transitional areas to see great theatre produced in non-traditional spaces; while in Charlotte, our community expects that legitimate theatre will be presented in safe, familiar venues. This is not to criticize our Charlotte performing arts audience; it is simply to say that this audience is at a much younger stage of development. However, the net result speaks volumes to the importance of spaces like the Duke Power Theatre in the ongoing development of theatre and other performing arts (with their inherent, well-documented community benefits—cf. Richard Florida) in Charlotte.
Without the ready availability of spaces like the Duke Power Theatre for use by developing performing arts companies, great performances are relegated to warehouses, cafes, parks, hotel rooms, grocery stores, etc. While these spaces are often invaluable in the creation of specific works, theatre companies struggle to create a public identity and sense of legitimacy without a location that their audiences perceive as “home.” In addition, the very areas where performing arts companies might establish a safe, welcoming, “storefront” performance space and attract a diverse Charlotte audience are experiencing rapid increases in rental costs, effectively pricing most young performing artists interested in establishing new companies out of the community. South End and NODA both come to mind in this regard.
In order to support the continuing growth of theatre and other performing arts in Charlotte, more spaces like the Duke Power are needed, not less. The Duke Power provides an important transitional space from community-based work (e.g., cafes, parks, warehouses) to self-managed production space (e.g., Actors’ Theatre’s Stonewall St. theatre). Without Duke Power, small theatre companies lose the imprimatur conveyed by being able to produce in Uptown Charlotte, in a well-known facility, using a reasonably well-equipped production environment. These factors are critical in establishing the legitimacy of theatre and other performing arts in the minds of Charlotte cultural audiences, thereby creating the opportunity for these audiences to develop a deeper appreciation of performing arts (independent of their physical location). Without Duke Power and similar spaces, the basic challenges of establishing legitimacy and developing audiences will overwhelm most young performing arts companies, reducing the diversity and energy of our arts community and (as a consequence) our community in general.
Wednesday, February 28, 2007
Well, isn't that interesting!
One of my favorite books is Benjamin Zander’s The Art of Possibility. It falls into that deadly category of "personal improvement," but it is one of the most inspirational books I have read (and re-read when I need a lift!). The book is full of Ben's experiences creating life and art as conductor of the Boston Philharmonic. One of my favorite anecdotes is one he relates of a young violinist in his performance class at the New England Conservatory; whenever the violinist learned something new from a mistake during rehearsal, she would smile and exclaim, "well, isn't that interesting!" I have had many such moments over the course of my efforts to establish stageNEXT--opportunities to celebrate and learn from my errors, then move forward.
In a broader sense, it's now time for me to celebrate what I've learned from my experiences of the past year and move forward. Don't get me wrong; my desire to pursue stageNEXT has not been in error. Not only do my efforts continue to be motivated by both my personal passion and my civic commitment, but I remain convinced that Charlotte needs and wants exceptional, local, professional theatre.
What I have learned over the course of the last year is that the approach I have pursued--raising significant funds up-front to build a theatre institution--does not resonate with a "critical mass" of community leaders and donors. I think there are several reasons why I have not been able to achieve sufficient support for this idea, namely:
- Lack of visible artistic leadership: I have known for some time that there were concerns regarding the lack of a compelling artistic leader, but have been committed to the belief that only when we are able to demonstrate local success as a producer (i.e., building and sponsoring talented teams to tackle specific projects) will we be able to attract the artistic talent necessary to mature and sustain the arts institution Charlotte deserves.
- Lack of ready funding resources: It has become clear that ASC is not in a position to provide substantial funding. Beyond small grant programs, ASC does not maintain funds or processes for "incubating" promising new ideas--it has no mandate for such activities. There is also no "reserve" of funds; contributions (less overhead) from the annual fund drive are completely redistributed. Further, with the ASC Facilities Campaign and other large donor solicitations currently in play, there is a definite sense of "donor fatigue" developing in the community.
- Lack of trust for theatre institutions: This is perhaps the most unreasonable of the three, yet also the most difficult for a nascent organization to address. While the visible wounds of the Charlotte Rep debacle have faded, scars certainly remain. It will take time and visible success to create an environment where theatre is consistently respected and trusted as a worthy cause.
So, where does that leave us? According to the arts leaders with whom I've talked, now is the time to "put up or shut up." In other words, I have been strongly encouraged to begin productions under the stageNEXT banner and mission, and gauge the local response. This approach has always held appeal, but I have waited because of my desire to maintain focus on building a strong institution.
I am now working with a number of artists (both local and national) to explore how we might be able to demonstrate the stageNEXT vision on a small scale. This approach certainly makes the institutional component of the stageNEXT vision (i.e., engaging our community and developing new audiences) more difficult in the short term, but there is still much we can do. The key challenge will be in maintaining continuity of presence and "mindshare" on a limited budget.
So, there you have it. The profile of stageNEXT is changing; short-term focus is shifting from institution-building to production-creating. To make the transition successful, I'm asking for your help. I need the involvement of people who want to be "hands-on" in building a young theatre and defining/executing a growth strategy that will result in long-term success. If you or someone you know fits this description, please let me know. Your committed participation is crucial to our efforts.
In addition, a topic I have not previously raised is that we will be seeking donor funding for stageNEXT’s gala launch production (tentatively planned for late September). I am proud of what has been accomplished over the past year without having to "pass the hat," and I hope you are as well. Now, in order to transform ideas into action, I will be reaching out to you and other stageNEXT allies to request your financial support. More details will follow on our gala launch event; for now, suffice it to say that we want it to be the "buzz" of the fall social calendar.
One final word: a perception issue regarding stageNEXT has been brought to my attention. There is a sense that I have attempted to position stageNEXT to somehow monopolize access to resources for creating theatre; and, that stageNEXT will somehow be designated as the leading theatre within this community. Over the past few months, I have developed an appreciation for the misinformation that has resulted in the development of this meme, and I hope I can set the record straight.
Let me state clearly that my intent with stageNEXT has been to develop new resources: to recover funds and attendance that evaporated with Charlotte Rep, and to seek new resources and attendees from individuals and companies new to Charlotte or new to theatre. I have not asked for any special consideration from the ASC or the PAC, and have always expected that stageNEXT would follow the same path to Basic Operating Grants as any other arts institution. While I have asked for ASC's support of my fundraising efforts in the community, their response has always been to provide general support and encouragement--no "stamp of approval" has been granted. This is generally consistent with their treatment of any other Charlotte arts institution.
If you know of potential theatre developers or producers in the community that have considered stageNEXT to be an impediment to action, please encourage them to move forward. After all, the more theatre we have in this community, the better it is for everyone! I am glad to sit down and talk to anyone regarding my hopes and aspirations for stageNEXT, and to seek out ways in which this theatre community can work together.
I want to thank all of you for your support and feedback over the past year. I hope that you will stand by stageNEXT in our journey towards the vision of "creating great theatre, engaging audiences with artistry, celebrating our diversity, and voicing the ideals of a 21st century American city." And, as we embrace what we learn along the way, we can exclaim boldly from the stage: "well, isn’t that interesting!"
Monday, February 12, 2007
Topdog/Underdog @ Davidson
Elise's answer (paraphrased): "Do theatre." She observed that, while I've been trying to build a theatre, it had been ages since I had actually been involved in the creative act of putting work onstage. While this may seem fairly apparent to you, it was a big "aha" moment for me. After all, the ability to do theatre has been my primary motivator for trying to start a new professional theatre here in Charlotte. How better to regain focus than to get out there and get my hands dirty?
So, I accepted the opportunity to design lighting for Davidson College's production of Topdog/Underdog. You may have seen some of the press coverage in the Observer on the two brothers that took on S-LP's script (under the directon of Scott Ripley). It turned out to be a remarkable production, all the more amazing given the 3-week production schedule that we faced. It took a bit to shake the rust off, but I was really pleased by what I was able to contribute to the production; overall feedback has been overwhelmingly positive as well.
It also helped to get my creative energy going again for stageNEXT, and reconnected me to the fundmental reason I started pursuing a new professional theatre in Charlotte in the first place. There is something about great theatre that engages me and activates my perception unlike anything else I've experienced. So thanks, Elise, for the great advice!(left) Production Photo from Topdog/Underdog: Scene 2, Booth and Lincoln in Booth's apartment.
Wednesday, January 24, 2007
New year, new resolve...
Robert Falls is celebrating his 20th year at the helm of the Goodman Theatre in Chicago. Very few people have had such a dramatic impact on American theatre in the last quarter century as Falls, and I consider it a real privlege to have been in Chicago and witnessed his work when he was starting to develop a national profile in the early 90s. His production of Lear last fall was as compelling and thought-provoking as anything I have seen onstage in my lifetime, having based his vision on the simple but rarely-answered questions (my intrepretation): "what kind of man is Lear at the beginning, to set in motion the tragedy that unfolds?" and, "how is the environment of the play and the actions of its inhabitants proscribed by who Lear is?" His viewpoint implicates the brashness of Lear, but not in the context of a single, tragically flawed decision. Rather, Falls wants us to understand that the brashness came from somewhere--from a life of wantoness and amorality. So, while we can hate Regan and Goneril, their sins clearly originate with the parent; and, Lear's struggle against the storm resonates with the transformative power so often lacking from the play.
One of the things that I admire about Falls is his understanding of the importance of rooting a theatre within the context it inhabits. In an interview (USA Today: 13 Dec 2006), Falls states:
"I don't think you can have a major regional theatre in this country without being responsible to the whole community. That's particularly true in Chicago, where there's so much richness from African-American culture and the emerging Latino culture."I believe the same can easily be said of Charlotte; in order to establish a successful, professional theatre presence in this community, we must commit to engaging the entire community with our work. The underlying dynamics of racial diversity are no different here than Chicago--what distinguishes us is time and scale. As the voice of a community, theatre serves to call out both the wonderful and the difficult, and to embrace that which we can become.
So, I'm still here, and stageNEXT still moves forward. I welcome you to join us in our journey.
Thursday, September 14, 2006
Informed risk taking and theatre development
I wanted to discuss the whole issue of theatre building in our community. I was at lunch earlier this week with a key influencer within Charlotte's arts community, when I heard a rather suprising perspective. The idea stuck with me and kept my brain whirring along on Puree well after I should have been sleeping. It was suggested that ultimately, someone is going to have to take a risk and "step off the cliff without a parachute" to get a regional-level theatre company going in Charlotte again. Something really bugged me about the statement, but I couldn’t really put my finger on it while we were sitting there. I think I’ve got a better handle on it now (hopefully!).
If we were in a traditional arts market, I’d say the statement was absolutely right: inspired risk-taking is how most new arts organizations are formed. However, it just doesn’t align with how I currently view our environment. There is such a huge gap between quality expectations (cf. the ArtsMarket study recently conducted for the ASC) and the overall capability of this theatre community to deliver a consistently high-quality product that anyone taking the risk in this environment is nearly doomed from the start. I had an extensive discussion about this last week with someone whose opinion matters a great deal to this theatre community, and their perspective (which I share) is that we are in a downward spiral—the dearth of talent results in substandard productions, resulting in additional audience discouragement and talent flight, resulting in even poorer productions. Any number of local directors and actors have expressed similar frustrations to me. There may be occasional flashes of brilliance, but the overall trend is negative. One of my core team members (a respected arts consultant) feels like we need to move to break the cycle within the next year or what remains of our theatre talent base will be irrecoverable (relocated or out of theatre entirely). In this environment, a “damn the torpedoes, full speed ahead” approach isn’t the solution; in fact, it could serve to make things worse.
So, we're not only trying to build a theatre…we're trying to create an environment in this community where theatre is trusted as an artform and can flourish. Of course there is risk involved, but it has to be measured risk: and, to the extent possible, risk that is managed and controlled for. That’s why I’m exploring partnerships with Blumenthal and local colleges and universities; why I’m pushing forward with a plan to conduct large-scale Community Forums in the spring; why I so often emphasize the business side of the equation (to the frustration of many of you, I know): to reduce the organizational risk as much as possible. It’s also why I’m talking with Triad Stage and NC Stage regarding collaboration and co-production; why I’m exploring with local universities how we could collaborate to develop or expand a robust undergrad theatre program and a professional actor training (one-year MFA) program; why I see ongoing actor training as part of our mission; why I’m exploring artist-in-residence grants with TCG: to reduce the quality gap as much as possible. Throwing more people in front of the train has been tried; we need a cultural organization committed to delivering production quality that exceeds the expectations in the market, and to acting maturely and responsibly within the theatre community and the community at large.
This approach takes resources…it takes a long-term view and commitment on the part of the community to implement. If I were only interested in producing (having my name in lights does hold a certain appeal), we’d be onstage by now. And, we’d be struggling like every other theatre organization in town. Because I’m trying to position StageNEXT and our theatre community for long term success, I am doing everything I can to lower resource requirements from an infrastructure perspective, raise the level of the talent pool and ensure sufficient operating capital to achieve the vision. People with talent, maturity and dedication are required to drive this forward. Many of them have already left town, and they won’t return "on the cheap"...they've been through the ringer too many times before.
So, there you have it. I hope this doesn’t sound like a diatribe, because it’s not meant to be. It’s just that, having lived this initiative for the past year, my perspective has changed a bit. Now is not the time to go jumping off of cliffs. Now is the time to figure out how to get to the bottom without severe injury or death.
sb